Hey Nicolets, this is a simple fix. You have to scratch the surface of the rosin so that the resin comes up to the top. You can take the screw at the bottom of the bow to help scratch the surface, and/or a nail file which works well. This will open up more surface area and allow the rosin to be applied onto the bow easier. Once you do this 5-10 times, you will notice you won’t need to scratch it as much (if at all) going forward. This at least gets it started as brand new rosin needs this sort of breaking in.