I would be cautious about repairing my antique instrument at a store that deals in universal music over specializing in strings. It really is a different animal regarding repairs in the string world compared to the band world, and I have seen many times where shops that deal in general music aren’t able to do the job that a store that specializes in strings can. Have you considered finding a string shop that would be a little farther drive or even shipping out your violin to a reputable shop? When you are dealing with an old antique violin like the one you have, you really want people that are considered experts working on your instrument. It is a night and day difference. I’m not saying it isn’t possible to find someone good at a general music store, but with my experience with seeing both types of stores, I would caution you on where you choose to go. If a shop is referring you to buy a violin at another online store instead of their own shop how much can you really trust they know about repairing violins?
I don’t want to make it sound like you should try out one of my violins instead as that is not what I’m implying (or want anyone else here to think). I hope you are able to get yours fixed so that you can feel happy and confident about playing the violin. That is what it is all about, right! You just wouldn’t want to deal with someone that will do $100 worth of work, and it doesn’t make the difference that you are looking for. I’ve seen some luthiers around here do expert work and that is why all the symphony players bring their violins to them. You wouldn’t see a professional player around here go anywhere other than a specialized string shop (they would never set foot in a general music store to work on their “baby”).